Warranty

* Subject to prior approval of location, intended use, and exterior installation exclusions.

All doors must be inspected upon arrival, and all claims for complaints that can be reasonably discovered upon inspection must be made within thirty (30) days of arrival and prior to any finishing being applied. 

Under any circumstance, Vancouver Door Co., Inc. is not obligated for costs incurred as a result of replacement if the defect for which the door is being rejected was apparent prior to installation. 

Any other claims made within the time period specified above from the date of shipment. Any and all claims must be made in writing to Vancouver Door Co., Inc. P.O. Box 1418, Puyallup, WA 98371.

Upon presentation of a timely claim, Vancouver Door Co., Inc., will at its option, repair or replace (in the white unfinished state), without charge, or at its sole option, refund the purchase price of any door which is defective or fails to conform to the warranty stated herein. Vancouver Door Co., Inc., will not be responsible for any charges for finishing or installing replaced doors, nor will it be responsible for any work which was not originally performed by it. This warranty is not effective if goods are repaired or replaced without first obtaining the written consent of Vancouver Door Co., Inc.

Vancouver Door Company, Inc., will be responsible, during the time period stated above, for warp or telegraphing defects in excess of the tolerances stated below. If there is a claim for warp or telegraphing defects, Vancouver Door Company, Inc., may defer, at its option, taking action to remedy such a problem for a period not to exceed twelve (12) months from the date of claim. If a door has been installed prior to such claim being made, the door must remain in the original installation during the period of deferment to permit conditioning to humidity and temperature. Nothing stated, in this paragraph, however, shall extend the period during which a claim must be made.

MATTERS EXCLUDED FROM THIS WARRANTY: Except as specifically provided above, there are no warranties of merchantability, fitness for a particular purpose, or at any other implied warranty, except as such representation of warranty is stated in the acknowledgment or order or otherwise agreed to in writing signed by an officer of Vancouver Door Co., Inc. In any case, any implied warranty shall be limited to one year and Vancouver Door Company, Inc.’s, liability is expressly limited to repair or replacement of nonconforming goods or the refund of the purchase price at the option of Vancouver Door Company, Inc. Vancouver Door Company, Inc., shall not be bound by oral representations or nonconformance with any model or sample.  Vancouver Door Company, Inc., specifically disclaims any liability for incidental or consequential damages resulting from any breach of the warranty stated herein. Some states do not allow limitations and exclusions on how long an implied warranty lasts or allow exclusions or limitations of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Additional terms and conditions, including additional exclusions from warranty coverage are contained on the reverse side of this limited warranty. Any extension of our warranty to include reasonable rehang or refinish will in no event, exceed $50.00 per door credit for these services.