Handling, Finishing & Installation

VANCOUVER DOOR CO. INC. LIMITED DOOR PERFORMANCE WARRANTY

THIS WARRANTY REQUIRES STRICT COMPLIANCE WITH THE HANDLING, FINISHING, AND INSTALLATION INSTRUCTIONS AND IS SUBJECT TO TOLERANCES AND EXCLUSIONS ALL STATED HEREIN:

HANDLING, FINISHING AND INSTALLATION INSTRUCTIONS;

1. Store doors flat on a level surface in a dry, well ventilated building. Cover to keep clean, but allow air circulation. If doors are stored more than one week, all edges should be sealed.
2. Doors should not be subjected to extremes of heat, dry or humid conditions. Relative humidity should not be less than 30 percent or more than 55 percent.
3. Do not drag doors across one another.
4. The utility or structural strength of the doors must not be impaired in the fitting of the doors, the application of hardware, or cutting and altering for lights, louvers, panels or any other details.
5. Use three hinges for interior doors 7/6 in height or less, four hinges for height over 7/6. Use four hinges on all exterior  doors over 7/0. Allow a fitting clearance of 1/8″ at each side and the top.
6. Double seal all edges immediately after fitting. Including areas routed for concealed closers and other hardware. (Interior and exterior doors.)
7. Light and louver cutouts in exterior doors must be properly protected to prevent moisture from seeping into core. Tops of exterior doors must be properly protected by flashing or other suitable means.
8. Before finishing, thoroughly sand all surfaces with hand block and 5/0, 180 grit sand paper to remove handling marks and raised grain which will otherwise result in a blotchy appearance. Sanding and finishing should be done with door in a horizontal position.
9. Immediately after fitting and sanding and before hanging, seal the entire door, including the top and bottom edges, with two coats of good quality paint, varnish or lacquer. For spray application of paint on paint-grade surface, additional preparation of surface may be required. Exterior finishes should be used on exterior door and all edges of exterior doors.
10. Some woods, particularly oak, contain chemicals which react with iron or some finishing material. Do not use steel wool on oak door.
11. Factory prefinished doors should be checked against the approved sample prior to installation. (Installing these doors shall imply acceptance.)

TOLERANCES;

1. Size tolerance: thickness+,- 1/16 inch, length +,- 1/16 inch. prefit widths +,- 1/32 inch.
2. Squareness tolerance: diagonal measurement difference will not exceed 1/8 inch.
3. Factory hardware preparation tolerance: a plus 1/32 inch tolerance will be allowed on hinge preparation cutouts. A plus 1/32 inch minus 0 tolerance will be allowed on lock front preparation cutouts.
4. Stile, rail and core show-through (Telegraphing) shall not be considered a defect unless the face of the door varies from a true plane in excess of 1/100 inch in any three-inch span.
5. Warp shall not be considered a defect unless it exceeds 1/4 inch in the plane itself. For door 1-3/4 inch or thicker warp shall not exceed 1/4 inch in doors 3/6×7/0 or smaller, nor shall it exceed 1/4 inch in any 3/6×7/0 section of larger doors.  For doors less than 1-3/4 inch thick, warp shall not exceed 1/4 inch in doors 3/0x7/0 or smaller. Warp is any distortion in the door itself and does not refer to the relationship of the doors to the frame or jamb in which it is hung. Warp is measured by placing a straight edge on the concave face and determining the maximum distance from the straight edge to the door face, or adjacent doors. Installations of singles and pairs, each door must be installed against a fixed stop or be latched in the opening by hardware that would prevent warpage.

EXCLUSIONS: THIS WARRANTY DOES NOT COVER EXCLUSIONS.

1. Vancouver Door Company Inc. is not responsible for face veneers such as cherry, teak, walnut, fir, and others which are very susceptible to discoloration when exposed to sunlight and/or certain sources of artificial light. Cover doors with an opaque covering which will not allow penetration of light during storage and/or installation. Allow for air circulation.
2. Unsatisfactory service or appearance caused by failure to follow the “Handling, Finishing and Installation Instructions” set forth above.
3. The appearance of field finished doors.
4. Natural variations in the color or texture of wood.
5. Doors 1-1/8 inch or 1-3/8 inch thick which are wider than 3/0 or higher than 7/0.
6. Normal wear and tear including wear-through of finish.
7. The appearance of doors finished with a dark colored stain. Doors finished with a high gloss finish over 40 degrees.
8. Doors with an unbalanced finish or different face species.
9. Incompatibility of hardware with a particular door construction.
10. Doors finished with water base stains or paint.
11. Doors that have had wood bleach applied.
12. Mineral core fire doors and high pressure laminate surfaced doors in exterior locations.
13. Doors with a different high pressure laminate color or pattern on opposite face.
14. Cracking of high pressure laminate surfaced doors with openings cut by other than Vancouver Door Co. or its approved representative. 1/4 inch radius at corners of openings must be maintained.
15. High pressure laminate faced doors with high gloss finish.
16. Cracking of veneer or high pressure laminate resulting from:
    a. Doors that are improperly hung or do not swing freely.
    b. Doors that have light and/or louver cutout areas exceeding 40 percent of the door area or one-half the door height.
    c. Doors with light or louver cutouts nearer than five inches to the doors edge, or doors with less than five inches between cutouts for lights, louvers, locks, closures and/or other hardware cutouts.
17. Doors supplied outside the continental 48 states where abnormal heat or humidity may occur will not be warranted against telegraphing or warp and twist.
18. Incompatibility of hardware to door construction. Doors must be blocked to accept certain deep mortises, concealed closers, and magnetic holders etc. that are 2″ wider than 1-1/8″.
19. Doors stored longer than 6 months.
20. Any unauthorized application of face moldings or face grooving.

1. Exterior Doors

An exterior door is defined as one that cannot be controlled on both sides for temperature and humidity.

1.  Telegraphing and checking of exterior doors is not warranted.
2.  Sound doors installed in exterior locations are subject to their own exclusions and parameters of installation. Contact the factory for a copy of this information. Therefore, the existence of the following conditions will void the warranty for exterior installations.

A.  Use of concealed closures.
B.  Failure to double seal all exposed edges including openings and hardware cuts with exterior sealer.
C.  Failure to use exterior lip moldings around light and louver openings and metal flashing at top of doors and bottom openings.
D.  Failure to provide adequate overhead protection or doors that swing out to the weather.

2. Maintenance

A.  A complete and continuous finish must be maintained on all surfaces of the door. Moisture protection at the top and bottom of exterior doors unless periodically resealed.

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